Potholes in Saskatoon, SK

Population 266,141 · Saskatchewan

This page shows pothole reports submitted in Saskatoon, Saskatchewan. RoadRot is a free, independent platform — anyone can report a pothole, and reports get forwarded to the responsible municipality.

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Report a pothole in Saskatoon

Why Saskatoon gets potholes

Saskatoon sits deep in the continental interior, which means brutal cold snaps followed by mid-winter warm spells when Pacific air pushes in from the west. That back-and-forth is exactly what destroys pavement: moisture works into cracks, freezes and expands, then thaws, leaving asphalt to crumble under traffic. In 2025, city crews logged about 35,000 labour hours on pothole repairs and burned through roughly 2,200 tonnes of asphalt, a 20% jump from the year before, which tells you potholes here aren't a minor nuisance.

How to report potholes in Saskatoon

The City of Saskatoon runs its own crowdsourced Report a Pothole Map at apps4.saskatoon.ca/app/aPotholeReporting/, usable on desktop or mobile. You can also reach the Customer Care Centre by phone at 306-975-2476 or by email at Customercare@saskatoon.ca. For potholes on provincial highways passing through Saskatoon (like Highways 11 or 16), those are the responsibility of the Saskatchewan Ministry of Highways, reachable at 1-844-SK-HIWAY (1-844-754-4929). RoadRot sits alongside those official channels: it's a public map where anyone can pin a pothole, rate its severity, get community confirmations, and use the built-in email tool to fire a message directly to their municipal or provincial rep.
Guides

Hit a pothole in Saskatoon and damaged your vehicle? Read the Saskatchewan pothole damage claim guide — deadlines, where to file, and what evidence you need. New to RoadRot? See how to report a pothole.

Common questions

Who is responsible for fixing potholes in Saskatoon?

Most city streets fall under the City of Saskatoon, which handles repairs through its roadways and fleet department. Provincial highways running through the city, like Highways 11 and 16, are the responsibility of the Saskatchewan Ministry of Highways, so if your pothole is on one of those routes, you'd contact the Ministry at 1-844-SK-HIWAY.

Does Saskatoon have a 311 line for pothole complaints?

Saskatoon doesn't use a 311 number. The equivalent is the Customer Care Centre at 306-975-2476, or you can email Customercare@saskatoon.ca. The city also has a dedicated online pothole reporting map if you'd rather skip the phone call.

What's the worst time of year for potholes in Saskatoon?

Spring thaw is the peak season, but Saskatoon's potholes aren't strictly a springtime problem. Mid-winter Pacific air intrusions can briefly spike temperatures above freezing before the cold snaps back, and that repeated freeze-thaw cycle punches holes in pavement all winter long. By the time spring arrives, the damage has been building for months.

Can I claim compensation for vehicle damage caused by a pothole in Saskatoon?

You can submit a damage claim to the City of Saskatoon through the Customer Care Centre, but the city generally only pays out if it can be shown they had prior knowledge of the pothole and failed to act on it in a reasonable time. Documenting the pothole with photos, a date, and its exact location before you get your vehicle repaired is the most important thing you can do to support any claim.

What is that gravel-filled patch on my street, and is it a pothole?

It might be a utility cut, not a pothole. When crews dig up pavement to access underground utilities, they temporarily backfill with gravel until permanent asphalt repairs can happen in warmer months. The City of Saskatoon tracks these separately on its Utility Cuts and Repair Schedules Map, so it's worth checking there if the patch has been sitting for a while.

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