Potholes in London, ON

Population 422,324 · Ontario

This page shows pothole reports submitted in London, Ontario. RoadRot is a free, independent platform — anyone can report a pothole, and reports get forwarded to the responsible municipality.

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View 1 pothole on the map ›

Why London gets potholes

London sits in southwestern Ontario's humid continental climate zone, where winter temperatures regularly swing above and below freezing throughout the season. That repeated freeze-thaw cycle is the main culprit behind pothole formation: water seeps into pavement cracks, freezes, expands, and breaks the surface apart. The city also deals with significant snowfall and heavy road salt use, both of which accelerate pavement wear over a typical Ontario winter.

Recent reports

How to report potholes in London

The City of London's official pothole reporting options include an online form at london.ca, a phone line at 519-661-4570, email at service@london.ca, and the standard 311 service channel used by Ontario municipalities. London is also listed on SeeClickFix for non-emergency issue reporting. RoadRot works alongside these channels: you drop a pin on the public map, rate severity, and add a photo if you have one, and other drivers can confirm your report to push it up the priority list. If you want to apply some pressure, the built-in email-your-rep tool lets you send a direct complaint about a specific pothole to your municipal, provincial, or federal representative.
Guides

Hit a pothole in London and damaged your vehicle? Read the Ontario pothole damage claim guide — deadlines, where to file, and what evidence you need. New to RoadRot? See how to report a pothole.

Common questions

Who is responsible for fixing potholes in London, Ontario?

Most city streets in London are maintained by the City's Roads Operations division, which sits under the Environment and Infrastructure department. Provincial highways like the 401 and 402 that run through the London area are the responsibility of the Ontario Ministry of Transportation, so if your pothole is on a highway, that's a separate complaint.

How do I report a pothole in London?

You can report a pothole through the City's online form at london.ca, by calling Service London at 519-661-4570, by emailing service@london.ca, or by dialing 311. You can also drop a pin on RoadRot's public map, which creates a visible record that other drivers can confirm, and then use the email-your-rep tool to send a complaint directly to your councillor or representative.

What's the worst time of year for potholes in London?

Late winter into early spring is typically the roughest stretch. That's when freeze-thaw cycles are most frequent and snowmelt starts working its way into existing cracks, and the damage that built up all winter becomes visible all at once. Roads that were already worn heading into winter tend to come out the other side in rough shape.

Can I claim compensation for vehicle damage caused by a pothole in London?

You can file a claim with the City of London if a pothole on a city-maintained road caused damage to your vehicle, but the city generally has to have had prior notice of the pothole and failed to fix it within a reasonable time. Document everything: photos of the pothole, photos of the damage, the date, and the location. A public report on RoadRot creates a timestamped, location-stamped record that could support your case.

Why are there so many road disruptions in London right now?

London is in the middle of a large-scale rapid transit buildout, with active construction on several major corridors including Wellington Road, Highbury Avenue, Oxford Street, and Dundas Street. A lot of that work involves tearing up roads to replace underground pipes and services at the same time, which means disruptions are happening on multiple fronts simultaneously. The City also runs an ongoing Local Road Reconstruction program that rebuilds residential streets from scratch.

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