Potholes in Toronto, ON

Population 2,794,356 · Ontario

This page shows pothole reports submitted in Toronto, Ontario. RoadRot is a free, independent platform — anyone can report a pothole, and reports get forwarded to the responsible municipality.

8
Active
0
Fixed
4
Severe
8
Total reported
View 8 potholes on the map ›

Why Toronto gets potholes

Toronto sits in a freeze-thaw sweet spot that's genuinely brutal for pavement. Temperatures regularly hover around zero during winter and shoulder seasons, meaning roads soak up melt water during the day and freeze again overnight, cracking asphalt from the inside. The city filled more than 108,136 potholes in the first few months of 2025 alone, up from 95,298 over the same stretch in 2024, with city operations staff pointing directly at repeated freeze-thaw cycles as the cause. Heavy TTC streetcar and bus routes compound the damage, since the same pavement takes repeated heavy-vehicle punishment on fixed paths day after day.

Recent reports

How to report potholes in Toronto

For city-maintained streets, Toronto's official channel is 311: call 311, use the online form at toronto.ca/311 (look for the "Roads, Sidewalks, Bicycle & Traffic Safety" category), or report through the 311 Toronto mobile app. If the pothole is on a 400-series highway or the QEW, that's provincial jurisdiction and you'll need to report it to the Ministry of Transportation through their separate "Potholes, provincial highways" page, not the city. RoadRot works alongside those channels: you can drop a pin on the public map, rate the severity, add a photo, and let other drivers confirm your report, which builds a visible record of problem spots. If you want to put direct pressure on someone, the built-in email-your-rep tool helps you compose and send a complaint to your municipal or provincial representative yourself.
Guides

Hit a pothole in Toronto and damaged your vehicle? Read the Ontario pothole damage claim guide — deadlines, where to file, and what evidence you need. New to RoadRot? See how to report a pothole.

Common questions

Who is responsible for fixing potholes in Toronto?

Toronto Transportation Services handles the city's surface streets, including the Gardiner Expressway and the Don Valley Parkway. If the pothole is on a 400-series highway or the QEW, that's Ministry of Transportation (MTO) property and the city won't touch it, so you'd need to report it to the MTO directly.

How do I report a pothole in Toronto?

Call 311, submit a request online at toronto.ca/311 under the "Roads, Sidewalks, Bicycle & Traffic Safety" category, or use the 311 Toronto app. For provincial highways, use the MTO's separate reporting page for potholes on provincial roads.

What's the worst time of year for potholes in Toronto?

Late winter and early spring are the worst, typically February through April, when temperatures repeatedly cross the freezing mark. The city used road salt 26 out of 31 days in March 2025, which gives you a sense of how relentlessly the roads were cycling between frozen and wet that month.

Can I make a damage claim if a pothole wrecked my car in Toronto?

You can submit a claim against the City of Toronto, but it's an uphill process. The city generally requires you to show they had prior notice of the pothole and failed to fix it in a reasonable time. Documented reports, like a RoadRot pin with a timestamp or a 311 service request number, can help establish that a pothole was a known hazard before your vehicle hit it.

Does RoadRot report potholes to the City of Toronto automatically?

No. RoadRot is a public map where anyone can log and confirm pothole reports, making the problem visible to other drivers and to anyone who checks the map. If you want to contact the city or your representative directly, the email-your-rep tool helps you do that yourself, but nothing gets sent without you choosing to send it.

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