Potholes in Toronto, ON
Population 2,794,356 · Ontario
This page shows pothole reports submitted in Toronto, Ontario. RoadRot is a free, independent platform — anyone can report a pothole, and reports get forwarded to the responsible municipality.
Common questions
Who is responsible for fixing potholes in Toronto?
Toronto Transportation Services handles the city's surface streets, including the Gardiner Expressway and the Don Valley Parkway. If the pothole is on a 400-series highway or the QEW, that's Ministry of Transportation (MTO) property and the city won't touch it, so you'd need to report it to the MTO directly.
How do I report a pothole in Toronto?
Call 311, submit a request online at toronto.ca/311 under the "Roads, Sidewalks, Bicycle & Traffic Safety" category, or use the 311 Toronto app. For provincial highways, use the MTO's separate reporting page for potholes on provincial roads.
What's the worst time of year for potholes in Toronto?
Late winter and early spring are the worst, typically February through April, when temperatures repeatedly cross the freezing mark. The city used road salt 26 out of 31 days in March 2025, which gives you a sense of how relentlessly the roads were cycling between frozen and wet that month.
Can I make a damage claim if a pothole wrecked my car in Toronto?
You can submit a claim against the City of Toronto, but it's an uphill process. The city generally requires you to show they had prior notice of the pothole and failed to fix it in a reasonable time. Documented reports, like a RoadRot pin with a timestamp or a 311 service request number, can help establish that a pothole was a known hazard before your vehicle hit it.
Does RoadRot report potholes to the City of Toronto automatically?
No. RoadRot is a public map where anyone can log and confirm pothole reports, making the problem visible to other drivers and to anyone who checks the map. If you want to contact the city or your representative directly, the email-your-rep tool helps you do that yourself, but nothing gets sent without you choosing to send it.