Potholes in Laval, QC
Population 438,366 · Quebec
This page shows pothole reports submitted in Laval, Quebec. RoadRot is a free, independent platform — anyone can report a pothole, and reports get forwarded to the responsible municipality.
Common questions
Who is responsible for fixing potholes in Laval?
It depends on the road. Local and collector streets are maintained by the City of Laval's public works department. Numbered autoroutes running through Laval (like the A-15 or A-440) are the responsibility of the Ministère des Transports du Québec. If you're not sure which category a road falls into, a good rule of thumb is that numbered highways belong to the province and everything else is likely the city's.
Does Laval have a 311 service for reporting potholes?
Yes. You can call 311 from within Laval, or 450-978-8000 if you're calling from outside the city. The line is open Monday to Friday 7 a.m. to 7 p.m. and Saturday 8 a.m. to 5 p.m. You can also report through the Mon dossier resident portal on laval.ca if you prefer to do it online.
What's the worst time of year for potholes in Laval?
Late winter into early spring is typically the worst stretch. That's when repeated freeze-thaw cycles have had the whole season to work on pavement, and snowmelt starts moving water into every crack. Mid-winter thaws followed by a sharp drop back below freezing can cause sudden damage too, since the pavement goes through the full stress cycle in a matter of hours.
How do I claim compensation for vehicle damage caused by a pothole in Quebec?
If the pothole is on a city-maintained road, you'd file a damage claim directly with the City of Laval. For a provincial highway, the claim goes to the Ministère des Transports du Québec. In both cases, you'll generally need to show that the responsible authority knew or should have known about the defect and failed to act, so documenting the pothole with photos and a timestamped report helps your case considerably.
How does RoadRot help with potholes in Laval?
RoadRot is a public crowdsourced map where anyone can drop a pin on a pothole, rate its severity, and add a photo. Other drivers can confirm the same report, which builds a visible record of the problem. There's also an email-your-rep tool built into each report that lets you send a complaint directly to your municipal or provincial representative. RoadRot doesn't contact the city or 311 on your behalf, but public visibility and direct rep contact are often what moves the needle.