Potholes in Gatineau, QC

Population 291,041 · Quebec

This page shows pothole reports submitted in Gatineau, Quebec. RoadRot is a free, independent platform — anyone can report a pothole, and reports get forwarded to the responsible municipality.

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Why Gatineau gets potholes

Gatineau sits in a humid continental climate zone, which means winters that can swing down to -30°C or colder and a spring thaw that does serious damage to pavement. The Ministère des Transports du Québec has found that pavement reactions under load during spring thaw are 50 to 70 percent more pronounced than in summer, so the roads that survived January often fall apart in March. In 2025, Gatineau took four of the top ten spots in the CAA-Québec annual worst roads survey province-wide, which tells you this isn't just a bad year problem.

How to report potholes in Gatineau

Gatineau's official pothole reporting channel is 311. You can call 311 or 819-595-2002 (agents are available 24/7), or file a request online through the Ville de Gatineau portal at gatineau.ca. One thing worth knowing: not every road in Gatineau belongs to the city. Provincial routes like Highway 50 and Route 148 are managed by the Ministère des Transports du Québec, so if your pothole is on a provincial road, your complaint should go to the MTQ rather than city hall. RoadRot doesn't forward reports to either authority, but pinning a pothole here puts it on a public map where other drivers can confirm it and where you can use the built-in email-your-rep tool to manually send a complaint to your municipal or provincial representative.
Guides

Hit a pothole in Gatineau and damaged your vehicle? Read the Quebec pothole damage claim guide — deadlines, where to file, and what evidence you need. New to RoadRot? See how to report a pothole.

Common questions

Who is responsible for fixing potholes in Gatineau?

It depends on the road. Local city streets are maintained by Ville de Gatineau through its public works department. Provincial routes passing through the city, like Highway 50 and Route 148, are the responsibility of the Ministère des Transports du Québec. If you're not sure which category your road falls into, 311 can usually point you in the right direction.

Does Gatineau have a 311 service for pothole complaints?

Yes. You can call 311 or 819-595-2002 any time, day or night, to report a road issue. There's also an online request form available through the Ville de Gatineau website if you'd rather not call.

When is pothole season worst in Gatineau?

Spring is by far the worst period. As frozen ground thaws, pavement that looked fine in February starts to break apart under normal traffic loads. The MTQ has documented that pavement stress during thaw is dramatically higher than in summer, and Gatineau's climate means this cycle repeats hard every year.

How do I claim damage to my vehicle from a pothole in Quebec?

In Quebec, you can file a claim against the municipality or road authority responsible for the road if you can show the pothole was known or should have been known and wasn't repaired in a reasonable time. Document the pothole with photos, keep your repair receipts, and contact the relevant authority in writing. It's worth consulting a lawyer or the Office de la protection du consommateur if the claim is significant, since burden of proof and timelines matter.

What does RoadRot do with pothole reports in Gatineau?

RoadRot puts your report on a public map where other residents can see it and confirm it. More confirmations make the problem harder to ignore. It doesn't automatically contact 311 or the MTQ on your behalf, but there's an email-your-rep tool built in that lets you send a complaint directly to your elected representative with a few clicks.

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