Potholes in Clarence-Rockland, ON
Population 26,505 · Ontario
This page shows pothole reports submitted in Clarence-Rockland, Ontario. RoadRot is a free, independent platform — anyone can report a pothole, and reports get forwarded to the responsible municipality.
Common questions
Who is responsible for fixing potholes in Clarence-Rockland?
It depends on the road. The City of Clarence-Rockland's Public Works department handles municipal roads. The United Counties of Prescott and Russell maintain county roads passing through the area, and the Ontario Ministry of Transportation is responsible for provincial highways like Hwy 17. If you're not sure which authority owns the road, the RoadRot map lets you drop a pin and use the email-your-rep tool to reach your local representative regardless.
Does Clarence-Rockland have a 311 service for pothole reports?
No dedicated 311 number has been set up for Clarence-Rockland. For urgent road hazards outside business hours, there's a Public Works after-hours line. Non-urgent requests can be submitted through the city's online portal at clarence-rockland.com.
How do I make a damage claim for a pothole in Clarence-Rockland?
Contact the City's Clerk's office at claims@clarence-rockland.com or call 613-446-6022. Keep in mind that under Ontario's Provincial Minimum Maintenance Standards, the city's repair obligation typically kicks in only once it's been made aware a pothole exists, so getting a report on record, whether through the city's own system or publicly through RoadRot, matters.
What's the worst time of year for potholes in Clarence-Rockland?
Late winter through early spring is the rough stretch. The city's own documents acknowledge that the freeze/thaw cycle every winter and spring is a primary driver of road damage. The city's winter maintenance season runs November 15 to April 1, and the worst pavement failures tend to show up right as temperatures start bouncing above and below zero repeatedly.
How long does Clarence-Rockland have to fix a pothole once it's reported?
Ontario's Provincial Minimum Maintenance Standards set repair timelines of 4 to 30 days depending on the pothole's size and the classification of the road. The clock on that window generally doesn't start until the city is actually aware the pothole exists, which is one reason reporting it, through the city's portal or publicly on RoadRot, makes a concrete difference.