Potholes in Sherbrooke, QC

Population 172,950 · Quebec

This page shows pothole reports submitted in Sherbrooke, Quebec. RoadRot is a free, independent platform — anyone can report a pothole, and reports get forwarded to the responsible municipality.

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Report a pothole in Sherbrooke

Why Sherbrooke gets potholes

Sherbrooke sits in the Eastern Townships with a continental climate that's genuinely rough on pavement. Quebec ground freezes to depths between 1.2 and 3 metres for more than four months, and every freeze-thaw cycle that follows works water and road brine deeper into existing cracks. The spring thaw is the worst stretch: Quebec's road network becomes 30 to 70% more fragile during that period, which is exactly when you'll see surface failures turn into full craters overnight.

How to report potholes in Sherbrooke

Sherbrooke's official channels are the 24-hour phone line at 819-821-5858 and the online portal at monsherbrooke.ca (also reachable at sherbrooke.ca/nidsdepoule). Sherbrooke doesn't use a general 311 service, so that direct line and the web form are your main options for getting a repair ticket into the city's queue. RoadRot adds something different: a public map where anyone can drop a pin, rate severity, and let other drivers confirm the report, which builds a visible record of problem spots. If you want to push harder, there's a built-in tool to email your municipal or provincial rep directly about a specific pothole.
Guides

Hit a pothole in Sherbrooke and damaged your vehicle? Read the Quebec pothole damage claim guide — deadlines, where to file, and what evidence you need. New to RoadRot? See how to report a pothole.

Common questions

Who is responsible for fixing potholes in Sherbrooke?

It depends on the road. City streets are handled by Ville de Sherbrooke's Public Works department. Provincial routes and autoroutes passing through the area, including Autoroutes 10, 55, and 410, fall under the Ministère des Transports du Québec (MTQ). If you're not sure which authority owns a particular road, the MTQ's website has an interactive map of the provincial network.

Does Sherbrooke have a 311 number for pothole complaints?

No, Sherbrooke doesn't use a 311 service. For urgent or dangerous road conditions, call the city directly at 819-821-5858, which is staffed around the clock. Non-urgent reports can go through the Mon Sherbrooke portal at monsherbrooke.ca.

When is pothole season worst in Sherbrooke?

Late winter into early spring, roughly late February through April, is when conditions are worst. Quebec's freeze-thaw cycle hammers the road base all winter, and when temperatures start swinging above and below zero daily, the surface deteriorates fast. The spring thaw period is when the province formally reduces load limits for heavy trucks to slow the damage, which tells you something about the stress roads are under.

Can I claim vehicle damage caused by a pothole in Sherbrooke?

You can file a damage claim with the Ville de Sherbrooke if a pothole on a city-maintained road damaged your vehicle. You'll generally need to document the damage, show that the city knew or should have known about the hazard, and submit a written claim to the city's legal or claims department. For damage on a provincial route, the claim would go to the MTQ instead. Keeping a dated photo of the pothole and your repair receipts strengthens any claim.

How does RoadRot help with potholes in Sherbrooke?

RoadRot is a public crowdsourced map where Sherbrooke drivers can pin potholes, rate how bad they are, and add photos. Other users can confirm the same report, which raises its visibility. There's also an email-your-rep tool built into each report, so you can send a direct message to your municipal or provincial representative about a specific location. RoadRot doesn't contact the city on your behalf, but a public map with multiple confirmations creates its own kind of pressure.