Potholes in Magog, QC

Population 28,312 · Quebec

This page shows pothole reports submitted in Magog, Quebec. RoadRot is a free, independent platform — anyone can report a pothole, and reports get forwarded to the responsible municipality.

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Why Magog gets potholes

Magog sits in Quebec's Eastern Townships, where winters regularly push temperatures down to around -20°C before climbing back above zero in spring. That repeated crossing of the freezing mark is the real culprit: water works its way into pavement cracks, freezes, expands, and breaks the surface apart cycle after cycle from November through April. The spring thaw adds a second hit, especially on Magog's extensive network of unpaved roads, where the ground softens enough that the city has to wait out the thaw period before repairs can even begin.

How to report potholes in Magog

Magog doesn't have a 311 service or a dedicated pothole app. For municipal road issues, your main contact is the Centre des travaux publics at 819 843-3333 (Monday to Thursday 7:00–12:00 and 13:00–16:30, Friday 7:00–12:30), or you can write to Simon Morissette at 2023, rue René-Patenaude, Magog, QC J1X 7J2. For potholes on provincial highways like Autoroute 55, that's the Ministère des Transports du Québec (MTQ), not the city. RoadRot adds something the phone line doesn't: a public map where anyone can see reported potholes, confirm they're real, and use the built-in email tool to send a complaint directly to their municipal or provincial representative.
Guides

Hit a pothole in Magog and damaged your vehicle? Read the Quebec pothole damage claim guide — deadlines, where to file, and what evidence you need. New to RoadRot? See how to report a pothole.

Common questions

Who is responsible for fixing potholes in Magog?

It depends on the road. The Direction des travaux publics (Public Works Department) at the Ville de Magog handles municipal streets, including the city's significant network of unpaved roads in the Canton and Omerville sectors. Provincial routes like Autoroute 55 fall under the Ministère des Transports du Québec (MTQ), so if your pothole is on a highway, the city can't help you directly.

Does Magog have a 311 line for pothole complaints?

No. Magog is a smaller city and doesn't operate a 311 centre. Your best bet for road complaints is the Public Works Centre at 819 843-3333 during regular business hours. For urgent road hazards outside those hours, the same number is listed for emergencies.

When is pothole season worst in Magog?

Spring is the toughest stretch, typically March through May, when freeze-thaw cycles peak and the ground thaw softens the base under the pavement. The city's own Public Works department notes it has to wait until the thaw period ends before it can repair unpaved roads, which means damage piles up before crews can get to it. Winter tourist traffic heading to Mont Orford and Owl's Head also adds extra wear on local roads before spring arrives.

How do I claim vehicle damage caused by a pothole in Quebec?

In Quebec, you'd typically file a claim against the road authority responsible for that stretch of road, whether that's the Ville de Magog or the MTQ. You'll need to document the damage, keep repair receipts, and be prepared to show the authority had or should have had knowledge of the hazard. Consulting a lawyer or Quebec's Commission d'accès à l'information resources on municipal liability can help you understand what evidence you need before filing.

How does RoadRot help with potholes in Magog?

RoadRot is a public crowdsourced map where Magog residents can drop a pin on a pothole, rate how bad it is, and optionally add a photo. Other drivers can confirm the same report, which raises its visibility. If you want to push for a fix, there's a built-in tool that helps you compose and send an email to your municipal or provincial representative about the specific pothole. RoadRot doesn't contact the city on your behalf, but it creates a public record and makes it easy for you to do so yourself.