Potholes in Prévost, QC

It depends on which road you're talking about. Local city streets are the responsibility of Prévost's Service des travaux publics (Public Works). Route 117 and Autoroute 15 fall under Quebec's Ministère des Transports et de la Mobilité durable, so complaints about those roads need to go to the province, not City Hall.

Yes. You can reach Prévost's citizen services by dialing 311 locally or calling 450 224-8888, ext. 0. You can also email servicecitoyen@ville.prevost.qc.ca if you'd rather put it in writing.

Spring thaw is the rough stretch. The Laurentians get prolonged, deep ground freezing through winter, and when temperatures start climbing in March and April, the pavement takes a serious hit. Quebec transportation data suggests roads can be 30 to 70% more fragile during that thaw window, which is why you'll notice the worst of it showing up just as the snow clears.

In Quebec, you'd typically file a damage claim directly with the municipality responsible for the road, and you'll need to show the pothole existed, the city knew or should have known about it, and the damage is linked to it. If the pothole was on an MTQ road, the claim goes to the province instead. Keeping dated photos and noting the exact location when the damage happens will make your case much stronger.

RoadRot is a public crowdsourced map where anyone can pin a pothole, rate how bad it is, and add a photo. Other drivers can confirm the same report, which builds a visible record of problem spots. If you want to push the issue further, there's an email-your-rep tool built into each report that lets you send a complaint directly to your municipal or provincial representative yourself. Nothing is auto-forwarded, but a public pin with multiple confirmations is a lot harder for officials to overlook than a complaint that never gets logged anywhere.