Potholes in Kamloops, BC

Population 97,902 · British Columbia

This page shows pothole reports submitted in Kamloops, British Columbia. RoadRot is a free, independent platform — anyone can report a pothole, and reports get forwarded to the responsible municipality.

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Why Kamloops gets potholes

Kamloops gets warm, dry summers and cold winters, and that back-and-forth across the freezing point is where the damage happens. Water works its way into small cracks in the asphalt, freezes, expands, and breaks the pavement apart. The city sits at varying elevations across its neighbourhoods, which means the freeze-thaw timing isn't the same everywhere, and road damage tends to show up in waves as spring creeps uphill.

How to report potholes in Kamloops

The City of Kamloops doesn't use 311. For city-maintained streets, you've got three options: call the Civic Operations Centre at 250-828-3461 (your best bet for anything urgent, since the other channels are only checked on weekday business hours), use the free MyKamloops app on Android or iOS, or file a report through the online tool at kamloops.ca/city-services/report-issue. If the pothole is on a provincial highway like the Trans-Canada or Highway 5, that's the Province's responsibility and you'd report it at drivebc.ca/rahp instead. RoadRot sits alongside all of this as a public map where anyone can pin a problem, rate how bad it is, confirm other people's reports, and use the built-in email tool to send a message directly to their municipal or provincial rep. RoadRot doesn't contact the city on your behalf, but a pinned report that's been confirmed by multiple drivers creates real public visibility.
Guides

Hit a pothole in Kamloops and damaged your vehicle? Read the British Columbia pothole damage claim guide — deadlines, where to file, and what evidence you need. New to RoadRot? See how to report a pothole.

Common questions

Who is responsible for fixing potholes in Kamloops?

It depends on the road. City streets, including local roads, collector roads, and arterials like Columbia Street or Summit Drive, are the responsibility of the City of Kamloops and its Civic Operations Centre. Provincial highways running through the city, including the Trans-Canada (Highway 1) and Highway 5, are maintained by private contractors on behalf of the BC Ministry of Transportation and Infrastructure under Service Area 15.

Does Kamloops have a 311 service for pothole reports?

No, Kamloops doesn't have a 311 line. The city uses its own direct number instead: 250-828-3461 for the Civic Operations Centre. For non-urgent reports you can also use the MyKamloops app or the online form at kamloops.ca/city-services/report-issue, though those are only monitored during regular weekday business hours.

When is pothole season in Kamloops?

The worst of it tends to arrive in late winter and early spring, when temperatures start swinging above and below zero. That freeze-thaw cycle is what breaks pavement apart. Because Kamloops has neighbourhoods at different elevations, the damage doesn't all appear at once. The valley-bottom areas tend to thaw first, so that's usually where the early spring road damage shows up.

How do I report a pothole on a highway near Kamloops?

Highways like the Trans-Canada (Highway 1) and the Coquihalla connector (Highway 5) are provincial roads, not city roads. Report those directly to the Province through the DriveBC highway reporting tool at drivebc.ca/rahp. The City of Kamloops has no responsibility for those surfaces and can't action complaints about them.

Can I claim compensation for vehicle damage caused by a pothole in Kamloops?

You can make a claim against the City of Kamloops for damage caused by a pothole on a city-maintained road, but the city generally has a due-diligence defence if it can show it didn't have prior notice of the hazard. Documenting the pothole with photos, a location, and a date strengthens your case. For provincial highways, claims would go through the BC Ministry of Transportation and Infrastructure.

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