Potholes in Prince Rupert, BC
Population 12,300 · British Columbia
This page shows pothole reports submitted in Prince Rupert, British Columbia. RoadRot is a free, independent platform — anyone can report a pothole, and reports get forwarded to the responsible municipality.
Common questions
Who is responsible for fixing potholes in Prince Rupert?
It depends on the road. The City of Prince Rupert handles over 60 km of city-maintained streets and you can report issues through the online service request form at princerupert.ca or by calling (250) 624-3000. Highway 16 and other provincial routes inside the city are the province's responsibility, maintained under contract by O'Brien Road and Bridge Maintenance Ltd., reachable at 1-800-561-5822.
Does Prince Rupert have a 311 service for reporting potholes?
No, Prince Rupert doesn't have 311. To report a pothole on a city street, use the service request form at princerupert.ca/services/make-service-request or call the City at (250) 624-3000. For potholes on provincial highways like Hwy 16, call O'Brien Road and Bridge Maintenance Ltd. at 1-800-561-5822.
What's the worst time of year for potholes in Prince Rupert?
Late winter and early spring are typically the roughest stretch. Prince Rupert's temperatures hover near zero for much of November through March, which means pavement goes through repeated freeze-thaw cycles rather than a single sustained freeze, that's the pattern that breaks up asphalt fastest. Add the city's extraordinary rainfall and heavy port truck traffic, and roads take a serious beating by the time spring arrives.
How do I claim vehicle damage from a pothole in British Columbia?
If the pothole is on a city street, you'd file a claim directly with the City of Prince Rupert; contact the City office to start that process, as they'll want documentation of the road condition, the damage, and evidence that the city had reasonable notice of the hazard. For damage caused by a pothole on a provincial highway, your claim would go to the BC Ministry of Transportation and Infrastructure or the road maintenance contractor. In both cases, photos and a written record of the date and location are important to have.
What does RoadRot actually do for Prince Rupert drivers?
RoadRot is a public, crowdsourced map where anyone can pin a pothole, rate how bad it is, and optionally add a photo. Other users can confirm reports, which helps show where the real problem spots are. There's also a built-in tool to email your municipal or provincial representative about a specific pothole, RoadRot doesn't forward anything automatically, but it makes it easy for you to send that message yourself and keep a public record of the issue.