Potholes in Kelowna, BC
Population 144,576 · British Columbia
This page shows pothole reports submitted in Kelowna, British Columbia. RoadRot is a free, independent platform — anyone can report a pothole, and reports get forwarded to the responsible municipality.
Common questions
Who is responsible for fixing potholes in Kelowna?
It depends on the road. The City of Kelowna's Roadway Maintenance and Equipment group handles roughly 1,690 kilometres of municipal streets, and their crew repairs thousands of potholes each year. Provincial routes like Highway 97 (Harvey Avenue) and Highway 33 are the responsibility of the BC Ministry of Transportation, maintained by a private contractor called AIM Roads under the South Okanagan service area contract.
Does Kelowna have a 311 service for reporting potholes?
No dedicated 311 phone line was found for the City of Kelowna. The main way to report a pothole on a city-maintained road is through the online form at kelowna.ca. For provincial highways, you'd contact the Okanagan-Shuswap District Office or use the BC Ministry of Transportation's online reporting system.
When is pothole season in Kelowna?
Spring is the roughest time, typically March through May, when temperatures flip back and forth across zero and pavement that took a beating all winter starts to break apart. That said, Kelowna's freeze-thaw window runs from roughly November through April, so new damage can show up well before the calendar says spring.
How do I report a pothole on Highway 97 in Kelowna?
Highway 97 (Harvey Avenue) is a provincial route, so the City of Kelowna has no authority over it. You need to report it to the BC Ministry of Transportation, either through their online problem report system or by calling the Okanagan-Shuswap District Office at 250-712-3660. You can also pin it on RoadRot and use the email-your-rep tool to send a direct message to your MLA or the ministry.
Can I claim compensation for vehicle damage from a pothole in Kelowna?
You can file a claim against the City of Kelowna if the pothole was on a city-maintained road and the city was or should have been aware of it. Claims go through the City's risk management process, and the standard is whether the city acted reasonably given its maintenance obligations. If the damage happened on a provincial highway, your claim would go to the Province of BC instead. Either way, document everything: photos of the pothole, photos of your damage, and the date.