Potholes in Maple Ridge, BC

Population 90,990 · British Columbia

This page shows pothole reports submitted in Maple Ridge, British Columbia. RoadRot is a free, independent platform — anyone can report a pothole, and reports get forwarded to the responsible municipality.

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Report a pothole in Maple Ridge

Why Maple Ridge gets potholes

Maple Ridge sits in the Fraser Valley foothills where the climate runs noticeably harsher than the Metro Vancouver core. Colder overnight temperatures and higher snowfall totals, especially at elevation, mean the city's roads endure more freeze-thaw cycling each winter than most coastal municipalities. A local snow-removal contractor estimates 20 to 30 freeze-thaw cycles per winter season, and because snowfall varies significantly between Maple Ridge's hillside neighbourhoods and its lower-lying flatlands, road stress is spread unevenly across the city's 500 km of roadways.

How to report potholes in Maple Ridge

Maple Ridge doesn't use a 311 system. Your main options are the online eServices form at mapleridge.ca/eservices (covers pavement and pothole issues and sends you an electronic confirmation), the 24-hour Operations dispatch line at 604-463-9581, or email at OperationsCentre@MapleRidge.ca. If the pothole is on Lougheed Highway or Golden Ears Way, those are provincial roads maintained by Mainroad Group, not the city, so call their 24-hour hotline at 604-271-0337 instead. RoadRot works alongside all of that: you drop a pin on the public map, the community can confirm your report to raise its visibility, and if you want to apply some pressure, the built-in email tool lets you send a message directly to your local representative yourself.
Guides

Hit a pothole in Maple Ridge and damaged your vehicle? Read the British Columbia pothole damage claim guide — deadlines, where to file, and what evidence you need. New to RoadRot? See how to report a pothole.

Common questions

Who is responsible for fixing potholes in Maple Ridge?

Most streets in Maple Ridge are maintained by the City's Engineering Operations department. The exception is certain provincial corridors, including stretches of Lougheed Highway and Golden Ears Way, which are the responsibility of the BC Ministry of Transportation and Infrastructure through their contractor Mainroad Group. If you're not sure who owns the road you're reporting, a quick check at mapleridge.ca or a call to the city's Operations line (604-463-9581) can point you in the right direction.

Does Maple Ridge have a 311 service for reporting potholes?

No, Maple Ridge does not have a 311 system. To report a pothole or road hazard, use the online eServices form at mapleridge.ca/eservices, call the 24-hour Operations dispatch line at 604-463-9581, or email OperationsCentre@MapleRidge.ca. The online form sends you a confirmation so you have a record of the submission.

What's the worst time of year for potholes in Maple Ridge?

Late winter and early spring, roughly February through April, tend to be the roughest stretch. That's when repeated freeze-thaw cycles have had weeks to work water into pavement cracks, and then warmer temperatures finish the job by popping chunks loose. Maple Ridge's hillside neighbourhoods tend to take the hardest hit because they stay colder longer than the lower-lying parts of the city.

How do I report a pothole on Lougheed Highway in Maple Ridge?

Lougheed Highway in Maple Ridge is a provincial road, so the City of Maple Ridge isn't the right call for that one. You'll want to contact Mainroad Group, the province's maintenance contractor, at their 24-hour hotline: 604-271-0337. You can also drop a pin on RoadRot's public map so other drivers can see the hazard while you're waiting for it to get fixed.

How do I claim vehicle damage caused by a pothole in British Columbia?

Start by documenting everything: photos of the pothole, photos of the damage, and any repair receipts. Then file a claim with ICBC and separately submit a written claim to the road authority responsible for that stretch of road, whether that's the City of Maple Ridge or the BC Ministry of Transportation and Infrastructure. Claims against municipalities in BC are governed by the Local Government Act, and the city generally has a defense if it can show it had no reasonable notice of the hazard, which is one more reason it helps to have a timestamped public report on record.

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