Potholes in Chilliwack, BC

Population 93,203 · British Columbia

This page shows pothole reports submitted in Chilliwack, British Columbia. RoadRot is a free, independent platform — anyone can report a pothole, and reports get forwarded to the responsible municipality.

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Report a pothole in Chilliwack

Why Chilliwack gets potholes

Chilliwack's winters are wet, overcast, and cold enough to freeze roads regularly, but not so cold that temperatures stay locked below zero. That middle zone is where pavement suffers most: water gets into cracks, freezes, expands, and then thaws again, sometimes repeatedly in a single week. It's not the severity of the cold that does the damage here, it's the relentless cycling. For a sense of scale, maintenance crews on the nearby Coquihalla Highway were patching the same potholes 50 to 60 times in a single winter season, according to Asphalt Magazine.

How to report potholes in Chilliwack

The City of Chilliwack handles pothole repairs through its Public Works Department. You can report a pothole using the City's free mobile app anytime, by emailing [email protected], or by calling the Operations Department at 604-793-2810 (Monday to Friday, 8:30 am to 4:30 pm). For after-hours emergencies, call 604-792-2233. There is no 311 service in Chilliwack. Note that potholes on Highway 1 (Trans-Canada) or Highway 9 fall under the BC Ministry of Transportation and Transit, not the City, so those reports go to the provincial maintenance contractor for the Fraser Valley service area. RoadRot works alongside all of this: drop a pin on the public map, let neighbours confirm it, and use the built-in email tool to contact your municipal or provincial representative directly.
Guides

Hit a pothole in Chilliwack and damaged your vehicle? Read the British Columbia pothole damage claim guide — deadlines, where to file, and what evidence you need. New to RoadRot? See how to report a pothole.

Common questions

Who is responsible for fixing potholes in Chilliwack?

It depends on the road. City streets are maintained by Chilliwack's Public Works Department. Provincial highways running through the city, like the Trans-Canada (Highway 1) and Highway 9, are the responsibility of the BC Ministry of Transportation and Transit and are maintained by a contracted private company. If you're not sure who owns a particular road, the City's Operations team at 604-793-2810 can usually point you in the right direction.

Does Chilliwack have 311?

No, Chilliwack doesn't have a 311 service. To report a pothole or road hazard, you can use the City's free mobile app, email [email protected], or call the Operations Department at 604-793-2810 during business hours. After hours, the City's emergency line is 604-792-2233.

What's the worst time of year for potholes in Chilliwack?

Late winter and early spring are typically the worst. That's when freeze-thaw cycles have had the most time to work their way into pavement cracks, and when roads are often saturated from winter rain on top of frost. Chilliwack saw a sharp spike in pothole complaints in January 2022, with the city receiving more than ten times the number of reports in a single week compared to the same week the previous year.

How do I claim vehicle damage from a pothole in British Columbia?

If the damaged road is a city street, you'd submit a claim to the City of Chilliwack. If it's on a provincial highway, the claim goes to the BC Ministry of Transportation and Transit or the relevant maintenance contractor. In both cases, you'll generally need to show the pothole was reported and that the responsible party had reasonable time to fix it, so documenting the pothole with a photo and a dated report helps your case significantly.

What does RoadRot actually do with pothole reports in Chilliwack?

RoadRot is a public crowdsourced map. When you drop a pin, anyone can see it, and other drivers can confirm the same spot, which raises its visibility. RoadRot does not automatically contact the City or forward your report anywhere. What it does offer is a built-in tool that lets you compose and send an email directly to your municipal or provincial representative about a specific pothole, which you send yourself.

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