Potholes in North Vancouver, BC
Population 88,168 · British Columbia
This page shows pothole reports submitted in North Vancouver, British Columbia. RoadRot is a free, independent platform — anyone can report a pothole, and reports get forwarded to the responsible municipality.
How to report potholes in North Vancouver
North Vancouver is actually two separate municipalities, so the right reporting channel depends on where you live. If you're in the City of North Vancouver, use the CityFix app (available at cnv.org) to drop a GPS-tagged report in real time. If you're in the District of North Vancouver, the District has a general "Report a problem" portal at dnv.org, though you'll want to confirm it covers potholes specifically when you get there. For potholes on provincial highways like the Trans-Canada (Highway 1), those roads are maintained by the private contractor Miller Capilano on behalf of the province, reachable toll-free at 1-866-918-1010, or you can report online through the Ministry of Transportation and Infrastructure at gov.bc.ca.
RoadRot works alongside these channels. You can pin a pothole on the public map, rate how bad it is, and add a photo so others can see it. Community members can confirm your report, which raises its visibility. And if you want to apply some pressure, the built-in email-your-rep tool helps you send a complaint directly to your municipal or provincial representative, though you're the one hitting send.
Common questions
Who is responsible for fixing potholes in North Vancouver?
It depends on the road. Streets within the City of North Vancouver are handled by the City's Engineering and Public Works department. Streets in the District of North Vancouver fall under the District's public works team. Provincial highways like the Trans-Canada run through both areas and are maintained by Miller Capilano, the contracted highway maintenance company for the North Shore service area.
How do I report a pothole in North Vancouver?
If you're in the City of North Vancouver, the CityFix app is the official channel, available through cnv.org. If you're in the District, use the "Report a problem" form at dnv.org. For a pothole on a provincial highway, call Miller Capilano at 1-866-918-1010 or report through the Ministry of Transportation's website. You can also pin it on RoadRot's public map so your neighbours know about it and you can use the email-your-rep tool to nudge whoever's responsible.
What's the worst time of year for potholes in North Vancouver?
The wet months, roughly October through April, are the hardest on pavement here. North Vancouver's location at the foot of the North Shore Mountains means it gets more rain than much of Greater Vancouver, and when that moisture combines with temperatures that fluctuate around freezing, you get the repeated freeze-thaw cycles that crack and heave pavement. Unlike prairie cities where damage peaks sharply in spring, North Vancouver's problem tends to be a slow grind through the whole rainy season.
Can I claim compensation for vehicle damage caused by a pothole in BC?
You can file a claim, but success depends on proving the responsible road authority knew about the pothole and failed to act within a reasonable time. For municipal roads, you'd submit a claim to the City or District of North Vancouver. For provincial highways, ICBC or the provincial government may be involved depending on the circumstances. Documenting the pothole with photos, the date, and the location before your vehicle is repaired is the most important first step.
Does North Vancouver have a 311 service?
Neither the City of North Vancouver nor the District of North Vancouver uses a 311 system the way some larger cities do. Instead, each municipality has its own reporting tools: CityFix for the City, and the online problem report portal for the District. If you're not sure which municipality your street falls under, a quick check of your property tax notice or a search on the respective municipal websites will tell you.