Potholes in North Vancouver, BC
Population 58,120 · British Columbia
This page shows pothole reports submitted in North Vancouver, British Columbia. RoadRot is a free, independent platform — anyone can report a pothole, and reports get forwarded to the responsible municipality.
Common questions
Who is actually responsible for fixing potholes in North Vancouver?
It depends on the street, which is where North Vancouver gets genuinely confusing. The City of North Vancouver's Public Works department handles city streets. The District of North Vancouver handles District roads. Provincial highways like the Trans-Canada (Highway 1) and Highway 99 are maintained by Miller Capilano Maintenance Corporation under a BC Ministry of Transportation contract. If you're not sure which jurisdiction a street falls under, the municipality's engineering department or a quick look at the address on a government boundary map can sort it out.
Does North Vancouver have a 311 service for pothole complaints?
The City of North Vancouver uses its CityFix app rather than a 311 line as its primary channel for pothole and infrastructure reports. The District of North Vancouver offers an online "Report a Problem" form at dnv.org. Neither municipality appears to operate a traditional 311 phone line, so the app and online forms are your best starting points for official reports.
What's the worst time of year for potholes in North Vancouver?
Late winter into early spring is typically the rough stretch. North Vancouver's winters hover near freezing rather than staying cold, so pavement cycles in and out of freeze-thaw conditions repeatedly instead of locking up solid for months. By the time temperatures start to climb in February and March, that repeated stress has had time to work its way through the pavement surface. Heavy rain on top of weakened asphalt accelerates the damage.
How do I report a pothole on a provincial highway near North Vancouver?
Provincial highways in the North Shore area, including Highway 1 and the approaches to Highway 99, are maintained by Miller Capilano Maintenance Corporation. You can reach them toll-free at 1-866-918-1010, any time of day, any day of the year. Their website is millercapilanohs.ca. This is separate from city or district roads, which have their own reporting channels.
Can I claim compensation for vehicle damage caused by a pothole in BC?
You can try, but it's not straightforward. To make a claim against a municipality or road authority in British Columbia, you generally need to show they knew about the pothole (or should have known) and failed to fix it within a reasonable time. Documenting the location, date, and condition of the pothole matters, and a public report on RoadRot with community confirmations can help establish that a hazard was visible and known. For actual claims, you'd contact the road authority directly, and for larger amounts you may want legal advice.